↳ Good understanding of the progress tracking: Parents successfully locate and understand their child's progress.
↳ Clarity of information hierarchy: Parents can quickly identify what requires their attention versus what their child manages independently.
↳ Parent confidence in oversight: Parents feel adequately informed without constant need to intervene.
I worked across the end-to-end design process, focusing mainly on UI design, prototyping, and refinement through usability testing insights.
↳ Understand the current level of parental involvement in their child's driver education
↳ Identify how parents currently track their child's learning progress
↳ Uncover the emotional concerns parents experience during this process
＃5 participants
↳ Adults with children
↳ 45-68 years old
↳ Four women, one man
↳ 30-minute interview
"
My goal is really for my children to be as independent as possible.
— Morgane, 45 years old
"
I support her very little. I trust her completely.
— Solange, 56 years old
"
I'd be quite happy if the instructor called me to say where we are in the process or if we're nearing the end.
— Ségolène, 50 years old
We reviewed competitor apps to understand existing approaches to family account management and progress sharing.
We brainstormed keywords that are related to the problem statement that we identified.
We each sketched eight ideas for helping parents follow their child’s driver education in the app, then selected the best ones.
↳ Maximum Autonomy: Limited to essential information only
↳ Discreet Support: Enhanced visibility with schedule and learning log
↳ Active Involvement: Full visibility with comprehensive progress summary
We built interactive prototypes to test our customizable parent dashboard concepts.
↳ Identify which specific information parents genuinely need access to
↳ Determine if parents will actively customise their visibility settings
↳ Understand which profile parents ultimately identify with
＃5 participants
↳ Five women
↳ Adults with children
↳ 45-68 years old
↳ 45-minute interview
"
I'm more interested in the substance, what the instructor says, what still needs practice.
— Morgane, 45 years old
"
It's great to be able to choose what interests us.
— Ségolène, 50 years old
"
The instructor, yeah but... maybe some parents care about that.
— Agathe, 51 years old
After several improvements, here's our final solution...Enjoy !
User testing confirmed that parents value progress visibility while respecting their child's independence. We learned that qualitative feedback matters more than metrics, and information must be immediately accessible. Moving forward, we'll refine the dashboard hierarchy and explore milestone notifications to strengthen parent confidence without compromising learner autonomy.
